Job Listings

HR/Field Operations Assistant   Compensation: $20.19 per hour + monthly bonus potential up to $333 Hours: Monday – Friday, 8:00am to 5:00pm   Job Summary The HR/Operations Assistant is responsible for ensuring our customers – including but not limited to contract employees, clients, program offices, and alternative delivery teams – receive superior support from offer accepted through start and management of all onboarding responsibilities. This is a customer-facing role that will support customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.    Key Responsibilities Client Onboarding - Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments. - Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start Contractor Onboarding - Provide world class customer service in every interaction to ensure a quality candidate experience - Document all candidate/contractor touchpoints and communicate updates in a timely manner - Coordinate contractor orientations, I9s, and other onboarding requirements within the local field office - Emphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors and clients - Enter and manage background, drug testing and medical screening process for contractors - Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance) - Manage the HR folder process to ensure onboarding paperwork is completed in a timely manner Lifecycle Management - Serve as contact for contractor questions, and facilitate communication to the center to resolve payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution - Partner with the center to update contractor records for address updates, direct deposit changes, etc. - Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution Operational Support Activities - Provide outstanding front office customer service (telephone and reception area) - Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. - Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc. - In partnership with FOS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) Competencies - Excellent written/oral communication and interpersonal skills - Strong decision-making ability - Ability to tackle complex issues and develop innovative, practical solutions - Action and detail oriented; able to prioritize while handling multiple tasks - Excellent time management and focus on deadlines and goals - Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations Qualifications - 2 + years’ experience in a customer service-related position - Associates degree or two years of applicable experience in customer service - BA/BS degree in Human Resources, Business, and Accounting preferred aerotekfsg  

HR/Field Operations Assistant   Compensation: $20.19 per hour + monthly bonus potential up to $333 Hours: Monday – Friday, 8:00am to 5:00pm   Job Summary The HR/Operations Assistant is responsible for ensuring our customers – including but not limited to contract employees, clients, program offices, and alternative delivery teams – receive superior support from offer accepted through start and management of all onboarding responsibilities. This is a customer-facing role that will support customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.    Key Responsibilities Client Onboarding - Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments. - Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start Contractor Onboarding - Provide world class customer service in every interaction to ensure a quality candidate experience - Ensure accurate and timely entry of candidate data, onboarding process updates, and all other required documentation within the onboarding and compliance process - Document all candidate/contractor touchpoints and communicate updates in a timely manner - Coordinate contractor orientations, I9s, and other onboarding requirements within the local field office - Attend office meetings to help communicate onboarding statuses as needed - Enter and manage background, drug testing and medical screening process for contractors - Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance) - Manage the HR folder process to ensure onboarding paperwork is completed in a timely manner Lifecycle Management - Serve as contact for contractor questions, and facilitate communication to the center to resolve payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution - Partner with the center to update contractor records for address updates, direct deposit changes, etc. - Manage the processing of live paychecks - Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution Operational Support Activities - Provide outstanding front office customer service (telephone and reception area) - Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. - In partnership with Field Operations Supervisor, manage internal payroll process - Asset distribution and collection for new internal hires and terminations - Maintain outstanding levels of administrative support to all internal and external    - Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees - In partnership with FOS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) - Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory Competencies - Excellent written/oral communication and interpersonal skills - Strong decision-making ability - Ability to tackle complex issues and develop innovative, practical solutions - Action and detail oriented; able to prioritize while handling multiple tasks - Excellent time management and focus on deadlines and goals - Effectively build relationships with all internal partners, both locally and in our corporate and center-based locations Qualifications - 2 + years’ experience in a customer service-related position - Associates degree or two years of applicable experience in customer service - BA/BS degree in Human Resources, Business, and Accounting preferred aerotekfsg

Aerotek has an immediate internal opening for a Business Support Associate at the Tempe, AZ office.   Compensation: $21.63 per hour + bonus potential up to $333 per month   Contract Duration: 6 months with potential to be extended based on performance and business need    Job Summary The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person. Key Responsibilities  Contractor and Client Onboarding • Support candidate onboarding process, including I-9 form review and completion and validating I-9 documentation, providing assistance with pre-employment paperwork completion, distributing PPE and other assets as needed • Support client onboarding process, including driving AT&E utilization • Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expired compliance) • Assist with contractor training and certification requirements   Lifecycle Management • Serve as contact for contractor questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution • Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc. • Manage the processing of live paychecks • Manage contractor travel booking requests • Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution   Operational Support Activities • Provide outstanding front office customer service (telephone and reception area) • Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. • In partnership with BSS, manage internal payroll process • Asset distribution and collection for new internal hires and terminations Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions • Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees • Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc. • Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management • In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory   Competencies   • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide follow up • Capability of working in a team-oriented environment and deliver/receive honest feedback • Thorough knowledge of business policies and human resource practices • Excellent written/oral communication and interpersonal skills • Strong decision-making ability • Ability to build strong partnerships with all internal customers, both locally and in our corporate and center-based locations • Integrity and ability to maintain confidentiality and personal credibility • Ability to tackle complex issues and develop innovative, practical solutions • Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers • Understanding how information impacts the operating company and how data will be used to support operating company decisions • Action and detail oriented; able to prioritize while handling multiple tasks     Qualifications • 1 + years’ experience in a customer service related position • Associates degree or two years of applicable experience in customer service   Personal Attributes   Team player • Tactful and diplomatic • Self-starter/initiator • Critical thinker • Seeks growth and self-improvement • Flexible • Resilient/composed • Self-aware   Per Colorado Equal Pay Act: The rate of this position is $42,000.00 + bonus potential up to $4,000.00 annually   Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role is eligible for the following:   Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Tuition Assistance Time Off/Leave (PTO, Primary Caregiver/Parental Leave)        aerotekfsg 

Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg