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Scope of Position:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service,
to external customers as well as corporate and field office employees. The BOA is proficient in the
management and collection of customer accounts receivable as well as contractor payroll. Qualities
include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong
follow-up and multi-tasking skills, the ability to use independent judgment and function in an open
environment, and the ability to adapt to changes in the workplace.
Essential Functions of the Business Operations Associate:
• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Manage total accounts receivable with an Aging in excess of $3.5 M
• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies
and/or procedures, PeopleSoft issues, etc.
• Responsible for gathering the necessary data to assist Management with account specific decisions
• Auditing account specific reports to ensure accurate billing and client specific information
• Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department
Qualifications:
• 2-3 years of relevant experience or college degree
• Proficient in Microsoft Office (Excel and Word a must)
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player
aerotekcorp
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***This opening is for a position out of our corporate office in Tempe, AZ***
Job Summary:
The Compliance Analyst resides within the Operational Services Department. The primary function of this role will be ensuring Aerotek is maintaining standards set for regulatory and wage and hours compliance. This person partners with several groups, including the FSG, Front Office/Back Office and Sales, to ensure that the company maintains its profitability by enforcing operational and regulatory procedures. The Compliance Analyst will work through submissions from field offices and partner with these teams to provide approvals. The Analyst will conduct regular audits to ensure we are complying with regulatory and operational standards.
Essential Functions:
· Review and/or approve submissions around contractual commitments and obligations.
- Driving improvements with results of assigned queries/audits to increase accuracy and accountability
- Weekly Audits and Reporting
- Performing ad hoc assignments/projects
- Assisting the support group with questions/guidance relating to the assigned audits
- Striving to create efficiencies within the Operational Services (Compliance) Department
- Develop and implement new audits based on findings of non-compliance
Minimum Education/Abilities/Skills:
· Bachelor’s degree preferred.
· Successful experience with Excel, PowerPoint, and PeopleSoft.
· Proven track record in building relationships with integrity
aerotekcorp
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Job Description
The Payroll Garnishment Specialist will be responsible for administering child support orders, garnishments and wage liens in accordance with federal and state laws in a large multi-state corporate environment. In addition the Garnishment Specialist will work and communicate with the agencies, business units and with employees.
Duties & Responsibilities
- Research questions and return calls from multiple sources: employees, garnishment/child support agencies.
- Process and maintain new and existing child support orders, garnishments and wage liens.
- Reconcile garnishments weekly to Accounts Payable.
- Process garnishment interrogatories and verifications of employment.
- Process garnishment answers per pay period for those states that require
- Process termination letters and subpoenas.
- Provide copies of child support order, garnishments and wage liens to all “active” employees.
- Research and resolve child support and/or garnishment discrepancies.
- Monitor federal and state laws for up to date information and participate in webinars.
- Perform special projects or other tasks as requested.
Requirements
- 2 to 3 years processing garnishments
- Attention to details and accuracy
- Ability to multi-task
- Solid analytical and problem solving skills
- Proven ability to get results in a fast paced environment.
- Customer service oriented, strong communication skills.
- General computer literacy and proficiency with Word, Excel and PeopleSoft experience a plus.
aerotekcorp
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Aerotek has an immediate opening for a Business Operations Associate at the West Coast Corporate location in Tempe, AZ.
Job Summary: The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to changes in the workplace.
Essential Functions:
- Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
- Making routine welcome and maintenance calls to clients
- Manage total accounts receivable with an Aging in excess of $3.5 M
- Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
- Responsible for gathering the necessary data to assist Management with account specific decisions
- Auditing account specific reports to ensure accurate billing and client specific information
- Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department
Minimum Education/Abilities/Skills:
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Ability to work independently and as a team player
Special Requirements:
- 2-3 years of relevant experience or college degree
- Proficient in Microsoft Office (Excel and Word a must)
aerotekcorp
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Aerotek has immediate openings for Business Operations Associates at the corporate office in Hanover, MD.
Scope of Position:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service,
to external customers as well as corporate and field office employees. The BOA is proficient in the
management and collection of customer accounts receivable as well as contractor payroll. Qualities
include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong
follow-up and multi-tasking skills, the ability to use independent judgment and function in an open
environment, and the ability to adapt to changes in the workplace.
Essential Functions of the Business Operations Associate:
• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Manage total accounts receivable with an Aging in excess of $3.5 M
• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies
and/or procedures, PeopleSoft issues, etc.
• Responsible for gathering the necessary data to assist Management with account specific decisions
• Auditing account specific reports to ensure accurate billing and client specific information
• Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department
Qualifications:
• 2-3 years of relevant experience or college degree
• Proficient in Microsoft Office (Excel and Word a must)
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player
aerotekcorp
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Job Summary:
Responsible for all payable, spending inquiries for an operating company. The Regional Payables Associate manages accounts that are higher profile, volume, and level.
Essential Functions:
- Audit and process vendor invoices for payment
- Make proper determination and application of expenses to appropriate G/L accounts
- Provide customer service support to vendors regarding payment inquiries
- Research past due invoice balances and reconcile issues with approver
- Respond to field/corporate office inquiries regarding invoice payment and spending issues
- Interact with operating company management regarding office spending issues
- Ad-hoc Responsibilities supporting the A/P Team
Minimum Education/Abilities/Skills:
- Must have excellent organizational and analytical skills
- Detail oriented
- Have solid customer service skills
- Be able to handle multiple tasks concurrently
- Must be flexible and have the ability to work independently
- AA degree or 3 yr. related business experience
- Working knowledge of MS Office products (excel & word)
- PeopleSoft 8.9 experience is not mandatory, but highly encouraged
- Some overtime may be required
aerotekcorp
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Job Summary:
The Compliance Analyst I will provide support to the Divisional Compliance Supervisor and Compliance Analysts, as well as assist with compliance procedures for the division. Will be able to assume the duties & responsibilities of the Compliance Analysts in their absence.
Essential Functions:
- Update and Track Salesforce daily submittals for Division
- Complete weekly Divisional Compliance Reports per the Divisional Compliance Policy
- Update reporting on job coding, contractor starts, client and contractor paperwork requirements
- Review submitted client and contractor paperwork for accuracy and completeness and reconcile any discrepancies before approval is issued
- Enforce Policy and consequences for Out of Compliance Issues
- Partnering with Regional Safety Manager team on Health and Safety Compliance
- Partner with Exam team on scheduling medical and eScreen related questions
- Train field office and field support group on compliance process and policies
- Update internal documents and training materials as necessary
- Approve/Process New Class Enrollment Forms and Safety Equipment Ordering and invoicing
- Ad hoc duties as requested
Minimum Education/Abilities/Skills:
- AA degree or other higher preferred
- 2 years of Customer Service experience or office related experience
- Excellent verbal and written communications
- Ability to work in a dynamic environment that changes from day to day
- Excellent analytical and problem solving skills required
- Excellent documentation and follow up skills required
- Strong organization skills and attention to detail
- Able to work independently
Special Requirements:
- Ability to multi-task in fast paced environment
- Excellent analytical and problem solving skills required
- Excellent documentation and follow up skills required
- Excellent research skills
- Strong determination to impact performance
- Time management skills
- Drive for results/Self-motivation
- Excellent customer service skills
- Excellent verbal and written communication skills
- Strong knowledge of MS office applications and Excel
aerotekcorp
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Job Summary: Reporting to the Senior Payroll Specialist, the Payroll Specialist is responsible for processing the payroll for Aerotek contract employees. Payroll Specialists audit, verify, and process payroll data and utilize various reports to ensure accuracy and compliance with payroll policies and procedures.
Essential Functions:
- Scrutinize and troubleshoot pre and post on cycle audits
- Run the daily off cycle process
- Communicate policies and procedures to Field personnel and Corporate Partners on payroll issues
- Audit weekly payroll wages and taxes
- Work closely with FSG and OSG partners to ensure that all tasks are completed
- Coordinate the timely resolution of payroll discrepancy items
- Develop value added procedures for departmental improvements
- Provide accurate and timely paychecks to our contractors
Minimum Education/Abilities/Skills:
- Strong analytical skills
- Strong communication skills
- Exposure to payroll related accounting functions and payroll tax auditing
- Strong written and verbal communication skills
- Computer skills: PeopleSoft, Word, Excel, and PowerPoint
- Strong customer service skills
- Strong organizational skills
Special Requirements:
2+ years of Payroll experience
aerotekcorp
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Job Summary: Reporting to the Sr. Payroll Specialist the Final Hours Payroll Specialist will be responsible for processing final payroll requests, gathering data to provide compliance reports around final hours that have been issued, weekly time entry to ensure Aerotek meets individual state law requirements, alternative work week schedules and proper documentation per state law. Partner with the Payroll Supervisor and the compliance team to ensure we are meeting all labor laws.
Essential Functions:
· Scrutinize and troubleshoot pre and post on cycle payroll audits
· Communicate policies and procedures to field personnel on Final Pay & AWS payroll issues
· Audit weekly compliance reporting as needed
· Work closely with FSG and OSG partners to ensure that all tasks are completed
· Coordinate the timely resolution of payroll discrepancy items
· Develop value added procedures for departmental improvements
· Provide accurate and timely paycheck to our contractors
· Audit and process final pay for required states.
Supervisory or Management Responsibilities:
· N/A
Minimum Education/Abilities/Skills:
· 2+ years of payroll experience preferred
· Strong analytical skills
· Exposure to payroll related accounting functions
· Strong written and verbal communication skills
· Computer skills: PeopleSoft, Word, Excel, and PowerPoint
· Strong customer service skills
- Strong organizational skills
aerotekcorp
-
Scope of Position:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service,
to external customers as well as corporate and field office employees. The BOA is proficient in the
management and collection of customer accounts receivable as well as contractor payroll. Qualities
include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong
follow-up and multi-tasking skills, the ability to use independent judgment and function in an open
environment, and the ability to adapt to changes in the workplace.
Essential Functions of the Business Operations Associate:
• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Manage total accounts receivable with an Aging in excess of $3.5 M
• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies
and/or procedures, PeopleSoft issues, etc.
• Responsible for gathering the necessary data to assist Management with account specific decisions
• Auditing account specific reports to ensure accurate billing and client specific information
• Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department
Qualifications:
• 2-3 years of relevant experience or college degree
• Proficient in Microsoft Office (Excel and Word a must)
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player
aerotekcorp
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***THIS POSITION IS FOR OUR CORPORATE OFFICE IN TEMPE, AZ***
Scope of the Position:
Reporting to the Compliance Manager and Workers’ Compensation Controller is responsible for the monitoring and administering of Aerotek’s workers compensation program to ensure maximum cost containment. The CRSII will make sure that Third Party Administrator (TPA) is managing claims efficiently. As well as verify that all compensable workers compensation claimants receive their benefits in a timely manner. The Claims Review Specialist II will work with moderate supervision of the Workers Compensation Team Leader.
Essential Functions of Claims Review Specialist II:
- Conducts and properly document all incident /accident investigations in RIMIS. Ensures the TPA thoroughly and properly investigates all initial claims. Monitor to ensure that TPA follows appropriate state workers compensation laws and defenses
- Ensure our employees benefits are paid timely.
- Obtains evidence for litigated claims to assist outside attorneys to defend claim and to prepare for trial
- Reviews costs associated with all claims handling and develops strategies to improve performance
- Partners with Safety Human Resources and Corporate Legal to drive claims management.
- Makes appropriate referrals to outside vendors such as defense attorneys, nurse case managers and investigator.
- Coordinates with the Return to Work Specialist and Field Office. the employee’s release to transitional duty
- Initiates subrogation where appropriate with management’s authorization
- Prepares for and attends Claim Review Conference with TPA to evaluate individual cases; reviews, and adjusts financial reserves of claims; negotiates with TPA the settlement of claims within established authority and work together to develop detailed and doable Plans of Actions
- Reviews performance of external vendors in the areas of claims administration, manages litigation and make recommendation to Team Leader for adjustments
- Monitors and reviews workers compensation claims and the claims processing; identifies claims management trends and inefficiencies and make recommendation as needed
- Participates in developing strategies to reduce claims frequency and severity
- Assists in the ongoing training of the Claims Review Specialist I.
- Develops and conducts training to field offices regarding workers compensation issues and process
- Attends training sessions, conferences and workshops to keep abreast of current practices, programs and legal issues for the purpose of conveying and/or gathering information required to perform functions;
Qualifications
- Bachelor’s Degree from an accredited college or university with major course work in Business, Risk Management or related field and:
- Minimum of 2 years of professional experience investigating and resolving employee or third-party Workers' Compensation claims as an adjuster, examiner, or equivalent experience in risk management.
- Adjusting multiple jurisdictional claims is a plus.
- Knowledge of applicable federal and state law pertaining to workers compensation
- Ability to learn TPA system and generate requested reports
aerotekcorp
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***THIS POSITION IS FOR OUR CORPORATE OFFICE IN JACKSONVILLE,FL***
Job Summary: Reporting to the Workers Compensation Compliance Supervisor and Workers Compensation Compliance Manager, the Claims Review Specialist II will assist in the monitoring and administering of Aerotek’s workers compensation program to ensure the maximum cost containment. Seek to ensure that Third Party Administrator (TPA) is managing claims efficiently.
Essential Functions:
- Conducts and properly document all incident /accident investigations into our RIMIS system. Ensures the TPA thoroughly and properly investigates all initial claims. Monitor to ensure that TPA follows appropriate state workers compensation laws and defenses
- Within the scope of authority, reviews and authorizes worker’s compensation settlement offers to be made by the TPA
- Effectively monitors medical and disability claim authorizations and payments to ensure their appropriate and accurate
- Reviews costs associated with all claims handling and develops strategies to improve performance
- Works with TPA to move claims toward closure
- Partners with Safety, Human Resources and Corporate Legal to drive claims management.
- Makes appropriate referrals to outside vendors such as defense attorneys, nurse case managers and investigator.
- Coordinates the employee’s release to transitional duty with the Return to Work Specialist and the Field Office;
- Obtains evidence in contested and/or litigated claims to assist outside attorneys to defend claim and to prepare for trial.
- Initiates subrogation where appropriate with management’s authorization
- Prepares for and attends Claim Review Conference with TPA to evaluate individual cases; reviews, and adjusts financial reserves of claims; negotiates with TPA the settlement of claims within established authority and work together to develop detailed and doable Plans of Actions
- Conducts bi-annual audits to ensure TPA is meeting their best practices requirements
- Review reserves and provide authorization to TPA, where appropriate within authority
- Reviews performance of external vendors in the areas of claims administration, manages litigation and make recommendation to Workers Compensation Compliance Supervisor for adjustments
- Monitors and reviews workers compensation claims and the claims processing; identifies claims management trends and inefficiencies and make recommendation as needed
- Participates in developing strategies to reduce claims frequency and severity
- Establishes and maintains a file and diary on all open claims
- Participates in communicating claims trends to Regional Safety Manager.
- Assists in the ongoing training of the Claims Review Specialist I.
- Develops and conducts training to field offices regarding workers compensation issues and process
- Attends training sessions, conferences and workshops to keep abreast of current practices, programs and legal issues for the purpose of conveying and/or gathering information required to perform functions
- Authority level for settlements up to $100,000
- Authority level for reserves up to $150,000
Minimum Education/Abilities/Skills:
- High School Diploma and 5 years work experience in insurance, workers compensation claim management or risk management or
- Associate in Arts/Science and 3 years experience in workers compensation, or risk management or related field
- Bachelor’s Degree with 3 years work experience in insurance, workers compensation claims management or risk management
- Three years of experience performing duties equivalent to a Claims Review Specialist I with Aerotek investigating and resolving Workers' Compensation claims
- Completion of minimum of 3 workers compensation seminars.
- Received an Exemplary on most recent Performance Evaluation as a Claims Review Specialist I
- Excellent work history and attendance records
- Knowledge of applicable federal and state law pertaining to workers compensation
- Knowledge of the workers compensation claims and settlement process
- Ability to learn TPA system & generate requested reports
Special Requirements:
- With a Bachelor’s Degree must have at least 3 years experience in workers compensation claim management or risk management
- With a High School Diploma must have at least 5 years experience in workers compensation claims management
aerotekcorp
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***THIS POSITION IS FOR OUR CORPORATE OFFICE IN HANOVER, MD***
Job Summary: Reporting to the Workers Compensation Compliance Supervisor and Workers Compensation Compliance Manager, the Claims Review Specialist II will assist in the monitoring and administering of Aerotek’s workers compensation program to ensure the maximum cost containment. Seek to ensure that Third Party Administrator (TPA) is managing claims efficiently.
Essential Functions:
- Conducts and properly document all incident /accident investigations into our RIMIS system. Ensures the TPA thoroughly and properly investigates all initial claims. Monitor to ensure that TPA follows appropriate state workers compensation laws and defenses
- Within the scope of authority, reviews and authorizes worker’s compensation settlement offers to be made by the TPA
- Effectively monitors medical and disability claim authorizations and payments to ensure their appropriate and accurate
- Reviews costs associated with all claims handling and develops strategies to improve performance
- Works with TPA to move claims toward closure
- Partners with Safety, Human Resources and Corporate Legal to drive claims management.
- Makes appropriate referrals to outside vendors such as defense attorneys, nurse case managers and investigator.
- Coordinates the employee’s release to transitional duty with the Return to Work Specialist and the Field Office;
- Obtains evidence in contested and/or litigated claims to assist outside attorneys to defend claim and to prepare for trial.
- Initiates subrogation where appropriate with management’s authorization
- Prepares for and attends Claim Review Conference with TPA to evaluate individual cases; reviews, and adjusts financial reserves of claims; negotiates with TPA the settlement of claims within established authority and work together to develop detailed and doable Plans of Actions
- Conducts bi-annual audits to ensure TPA is meeting their best practices requirements
- Review reserves and provide authorization to TPA, where appropriate within authority
- Reviews performance of external vendors in the areas of claims administration, manages litigation and make recommendation to Workers Compensation Compliance Supervisor for adjustments
- Monitors and reviews workers compensation claims and the claims processing; identifies claims management trends and inefficiencies and make recommendation as needed
- Participates in developing strategies to reduce claims frequency and severity
- Establishes and maintains a file and diary on all open claims
- Participates in communicating claims trends to Regional Safety Manager.
- Assists in the ongoing training of the Claims Review Specialist I.
- Develops and conducts training to field offices regarding workers compensation issues and process
- Attends training sessions, conferences and workshops to keep abreast of current practices, programs and legal issues for the purpose of conveying and/or gathering information required to perform functions
- Authority level for settlements up to $100,000
- Authority level for reserves up to $150,000
Minimum Education/Abilities/Skills:
- High School Diploma and 5 years work experience in insurance, workers compensation claim management or risk management or
- Associate in Arts/Science and 3 years experience in workers compensation, or risk management or related field
- Bachelor’s Degree with 3 years work experience in insurance, workers compensation claims management or risk management
- Three years of experience performing duties equivalent to a Claims Review Specialist I with Aerotek investigating and resolving Workers' Compensation claims
- Completion of minimum of 3 workers compensation seminars.
- Received an Exemplary on most recent Performance Evaluation as a Claims Review Specialist I
- Excellent work history and attendance records
- Knowledge of applicable federal and state law pertaining to workers compensation
- Knowledge of the workers compensation claims and settlement process
- Ability to learn TPA system & generate requested reports
Special Requirements:
- With a Bachelor’s Degree must have at least 3 years experience in workers compensation claim management or risk management
- With a High School Diploma must have at least 5 years experience in workers compensation claims management
aerotekcorp
-
Aerotek has an immediate opening for a Business Operations Associate at the corporate office in Tempe, AZ.
Job Summary: The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to changes in the workplace.
Essential Functions:
- Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
- Making routine welcome and maintenance calls to clientsFinish
- Manage total accounts receivable with an Aging in excess of $3.5 M
- Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
- Responsible for gathering the necessary data to assist Management with account specific decisions
- Auditing account specific reports to ensure accurate billing and client specific information
- Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department
Minimum Education/Abilities/Skills:
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Ability to work independently and as a team player
Special Requirements:
- 2-3 years of relevant experience or college degree
- Proficient in Microsoft Office (Excel and Word a must)
aerotekcorp