Aerotek

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Aerotek's success is driven by the talented, motivated people who join our team in a range of roles and positions, from recruiters, sales and account managers to finance, marketing and administration.

 

Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.



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Requisition Post Information* : Posted Date 4 days ago(5/13/2021 6:04 PM)
Job Summary: Reporting directly to the Delivery Coordinator Manager, the Delivery Coordinator is responsible for ensuring contract employees receives world-class customer service through acting as a corporate liaison. The Delivery Coordinator will be required to spend a percentage of time sitting at the client site(s).   Essential Functions: • Liaison between field office, client and contractors working with respective accounts • Act as main point of contact for onsite contractor employees which could include multiple client sites • Partner with Field Support and Human Resources to ensure compliance. (ie: payroll or employee relations) • Coordinate weekly contract employee touchpoints • Utilize Reporting Dashboard in an effort to demonstrate consistency amongst our contract employees and business needs. • Manage performance review process for contract employees while seeking feedback from client manager • Travel to client site(s) and engage contract employee and client contacts. When appropriate partner with Recruiters on these site visits. • Responsible for delivering any communication to contract employees that comes from the MSP • Manage contract employee compensation. Annual collect information to discuss with Account Manager (performance feedback, bill rate, current pay rate, burden, spread amount, contractors expectation of increase) and making a recommendation as to what action should be taken • Attend triangle meeting with field partners to ensure understanding of current openings and client updates • Promote the Voice of the Customer Survey, as well as meet with contract employees to discuss feedback   Supervisory or Management Responsibilities: • N/A   Minimum Education/Experience/Abilities/Skills: • High School diploma or equivalent • 1 – 2 years’ related work experience • Customer service focus • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide proper follow up   aerotekfsg
Job ID
2021-9190
Category
Customer Service & Call Center
Location : Location
US-AZ-Tempe
Requisition Post Information* : Posted Date 7 days ago(5/10/2021 1:56 PM)
Aerotek has an immediate opening for a Contract Customer Support Associate in the Overland Park, KS office. This contract is open ended and will be re-evaluated based on performance and business need.   Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-9141
Category
Human Resources
Location : Location
US-KS-Overland Park
Requisition Post Information* : Posted Date 4 days ago(5/13/2021 9:38 AM)
Aerotek has an immediate opening for a Customer Support Associate in the Sioux Falls, SD office.    Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-9139
Category
Human Resources
Location : Location
US-SD-Sioux Falls
Requisition Post Information* : Posted Date 7 days ago(5/10/2021 11:26 AM)
Aerotek has an immediate opening for a Customer Support Associate in the Southfield, MI office.    Compensation: $17.79 per hour + monthly bonuses   Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-9135
Category
Human Resources
Location : Location
US-MI-Southfield
Requisition Post Information* : Posted Date 7 days ago(5/10/2021 10:25 AM)
Job Summary The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.   Key Responsibilities Contractor and Client Onboarding • Support candidate onboarding process, including I-9 form review and completion and validating I-9 documentation, providing assistance with pre-employment paperwork completion, distributing PPE and other assets as needed • Support client onboarding process, including driving AT&E utilization • Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expired compliance) • Assist with contractor training and certification requirements Lifecycle Management • Serve as contact for contractor questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution • Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc. • Manage the processing of live paychecks • Manage contractor travel booking requests • Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution Operational Support Activities • Provide outstanding front office customer service (telephone and reception area) • Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. • In partnership with BSS, manage internal payroll process • Asset distribution and collection for new internal hires and terminations • Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions • Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees • Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc. • Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management • In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory   Competencies • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide follow up • Capability of working in a team-oriented environment and deliver/receive honest feedback • Thorough knowledge of business policies and human resource practices • Excellent written/oral communication and interpersonal skills • Strong decision-making ability • Ability to build strong partnerships with all internal customers, both locally and in our corporate and center-based locations • Integrity and ability to maintain confidentiality and personal credibility • Ability to tackle complex issues and develop innovative, practical solutions • Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers • Understanding how information impacts the operating company and how data will be used to support operating company decisions • Action and detail oriented; able to prioritize while handling multiple tasks   Qualifications • 1 + years’ experience in a customer service related position • Associates degree or two years of applicable experience in customer service         aerotekfsg
Job ID
2021-9133
Category
Administrative & Clerical
Location : Location
US-MD-Frederick
Requisition Post Information* : Posted Date 7 days ago(5/10/2021 10:22 AM)
Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-9132
Category
Administrative & Clerical
Location : Location
US-MO-Blue Springs
Requisition Post Information* : Posted Date 7 days ago(5/10/2021 10:11 AM)
Job Summary The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.   Key Responsibilities Contractor and Client Onboarding • Support candidate onboarding process, including I-9 form review and completion and validating I-9 documentation, providing assistance with pre-employment paperwork completion, distributing PPE and other assets as needed • Support client onboarding process, including driving AT&E utilization • Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expired compliance) • Assist with contractor training and certification requirements Lifecycle Management • Serve as contact for contractor questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution • Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc. • Manage the processing of live paychecks • Manage contractor travel booking requests • Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution Operational Support Activities • Provide outstanding front office customer service (telephone and reception area) • Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. • In partnership with BSS, manage internal payroll process • Asset distribution and collection for new internal hires and terminations • Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions • Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees • Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc. • Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management • In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory   Competencies • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide follow up • Capability of working in a team-oriented environment and deliver/receive honest feedback • Thorough knowledge of business policies and human resource practices • Excellent written/oral communication and interpersonal skills • Strong decision-making ability • Ability to build strong partnerships with all internal customers, both locally and in our corporate and center-based locations • Integrity and ability to maintain confidentiality and personal credibility • Ability to tackle complex issues and develop innovative, practical solutions • Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers • Understanding how information impacts the operating company and how data will be used to support operating company decisions • Action and detail oriented; able to prioritize while handling multiple tasks   Qualifications • 1 + years’ experience in a customer service related position • Associates degree or two years of applicable experience in customer service         aerotekfsg
Job ID
2021-9131
Category
Administrative & Clerical
Location : Location
US-SC-Anderson
Requisition Post Information* : Posted Date 1 week ago(5/7/2021 12:50 PM)
Aerotek has an immediate opening for an Operations Administrator at the Charleston, SC office.   Compensation: $15-17 per hour + monthly bonus     Job Summary: The Operations Administrator is responsible for ensuring our customers including contract employees, client managers and local sales teams receive superior customer service and administrative support. Essential Functions: ·         Providing outstanding front office customer service (telephone and reception area) ·         Greet and hand out applications to all walk in contractors ·         Maintains drug testing/medical surveillance process (setting up employee for the clinic, logging and updating office report, email/communicating results to the office) ·         File and maintain all office paperwork ·         Maintaining adequate levels of Pre Employment Packets ·         Assist with data entry of personal data updates, starts and finishes in PeopleSoft ·         Processing orientation paperwork to Human Resources Department ·         Timely processing of Tax Credit Forms and other state required forms ·         Maintaining outstanding levels of administrative support to all internal and external employees ·         Maintain and organize all office supplies ·         Enter and manage Background process and communicate results to the office ·         Delivers Contractor Orientations and verifies information for accuracy ·         Assists with office audits and compliance requirement s Supervisory or Management Responsibilities: ·         N/A Minimum Education/Abilities/Skills: ·         1 + years experience in a customer service related position ·         Ability to prioritize, organize, problem solve and meet deadlines and goals ·         Ability to communicate effectively and provide proper follow up   aerotekfsg
Job ID
2021-9111
Category
Administrative & Clerical
Location : Location
US-SC-Daniel Island
Requisition Post Information* : Posted Date 2 weeks ago(5/4/2021 3:44 PM)
Aerotek has an immediate opening for a Customer Support Associate in the West Des Moines, IA office.    Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-9063
Category
Human Resources
Location : Location
US-IA-West Des Moines
Requisition Post Information* : Posted Date 2 weeks ago(4/30/2021 6:12 PM)
Aerotek has an immediate opening for a Customer Support Associate in the Appleton, WI office.    Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-9047
Category
Human Resources
Location : Location
US-WI-Appleton
Requisition Post Information* : Posted Date 3 weeks ago(4/23/2021 3:23 PM)
Job Summary The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.   Key Responsibilities Contractor and Client Onboarding • Support candidate onboarding process, including I-9 form review and completion and validating I-9 documentation, providing assistance with pre-employment paperwork completion, distributing PPE and other assets as needed • Support client onboarding process, including driving AT&E utilization • Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expired compliance) • Assist with contractor training and certification requirements Lifecycle Management • Serve as contact for contractor questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution • Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc. • Manage the processing of live paychecks • Manage contractor travel booking requests • Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution Operational Support Activities • Provide outstanding front office customer service (telephone and reception area) • Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. • In partnership with BSS, manage internal payroll process • Asset distribution and collection for new internal hires and terminations • Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions • Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees • Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc. • Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management • In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory   Competencies • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide follow up • Capability of working in a team-oriented environment and deliver/receive honest feedback • Thorough knowledge of business policies and human resource practices • Excellent written/oral communication and interpersonal skills • Strong decision-making ability • Ability to build strong partnerships with all internal customers, both locally and in our corporate and center-based locations • Integrity and ability to maintain confidentiality and personal credibility • Ability to tackle complex issues and develop innovative, practical solutions • Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers • Understanding how information impacts the operating company and how data will be used to support operating company decisions • Action and detail oriented; able to prioritize while handling multiple tasks   Qualifications • 1 + years’ experience in a customer service related position • Associates degree or two years of applicable experience in customer service         aerotekfsg
Job ID
2021-9000
Category
Administrative & Clerical
Location : Location
US-FL-Pensacola
Requisition Post Information* : Posted Date 3 weeks ago(4/23/2021 3:20 PM)
Job Summary:  The VMS Delivery Specialist is responsible for managing assigned VMS clients’ technology to include, but not limited to: requisition acceptance/rejection, candidate submittal, rate changes, etc.  The VMS delivery specialist is the primary liaison with the strategic delivery team and the MSP/end client as it relates to communication through the technology.   Essential Functions:   ·        Organize and assist CSA with pre-employment paperwork for VMS accounts ·        Various spreadsheet tracking for VMS contractors – information needed to submit and process in VMS ·        Track outstanding compliance information and follow up with respective ARM/Recruiter/AM for completion (Drug and Background, Reference Checks) ·        Manage attendance hotline/leave request for contractors and notify VMS program manager ·        Pull reports in VMS tool to determine new req flow and distribute out to respective ARM/Recruiter for assignment ·        Manage Aerotek responses to various VMS requests through the appropriate technology to include, but not limited to: requisition acceptance, candidate submittal, rejection, etc. ·        Track contractor durations and inform ARM/Recruiter when assignment is approaching the end so that contractor may be redeployed/extended ·        Send emails to candidates detailing interview location/time ·        Send reminders to contractors for missing time cards ·        Create/pull various ad hoc reports as requested by VMS manager ·        Clone /close out reqs in Salesforce when req volume is high ·        Manage audits requested by VMS manager Supervisory or Management Responsibilities: ·        N/A   Minimum Education/Experience/Abilities/Skills: - High School diploma or equivalent - 1 – 2 years’ work experience - Customer service focus ·        Ability to priorities, organize, problem solve and meet deadlines and goals - Ability to communication effectively and provide proper follow up - Technical savvy - Phone comfort         aerotekfsg
Job ID
2021-8999
Category
Administrative & Clerical
Location : Location
US-FL-Pensacola
Requisition Post Information* : Posted Date 4 weeks ago(4/22/2021 2:01 PM)
Job Summary: The Administrative Assistant is responsible for ensuring our customers including contract employees, client managers and local sales teams receive superior customer service and administrative support. Essential Functions: • Providing outstanding front office customer service (telephone and reception area) • Greet and hand out applications to all walk in contractors • Maintains drug testing/medical surveillance process (setting up employee for the clinic, logging and updating office report, email/communicating results to the office) • File and maintain all office paperwork • Maintaining adequate levels of Pre-Employment Packets • Assist with data entry of personal data updates, starts and finishes in PeopleSoft • Processing orientation paperwork to Human Resources Department • Timely processing of Tax Credit Forms and other state required forms • Maintaining outstanding levels of administrative support to all internal and external employees • Maintain and organize all office supplies • Enter and manage Background process and communicate results to the office • Delivers Contractor Orientations and verifies information for accuracy • Assists with office audits and compliance requirements     Minimum Education/Abilities/Skills: • 1 + years of experience in a customer service related position • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide proper follow up     Special Requirements: • Computer experience with 35-45WPM and understand Microsoft Office Programs aerotekfsg
Job ID
2021-8985
Category
Administrative & Clerical
Location : Location
US-AZ-Tempe
Requisition Post Information* : Posted Date 4 weeks ago(4/22/2021 9:32 AM)
Job Summary The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.   Key Responsibilities Contractor and Client Onboarding • Support candidate onboarding process, including I-9 form review and completion and validating I-9 documentation, providing assistance with pre-employment paperwork completion, distributing PPE and other assets as needed • Support client onboarding process, including driving AT&E utilization • Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expired compliance) • Assist with contractor training and certification requirements Lifecycle Management • Serve as contact for contractor questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution • Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc. • Manage the processing of live paychecks • Manage contractor travel booking requests • Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution Operational Support Activities • Provide outstanding front office customer service (telephone and reception area) • Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. • In partnership with BSS, manage internal payroll process • Asset distribution and collection for new internal hires and terminations • Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions • Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees • Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc. • Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management • In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory   Competencies • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide follow up • Capability of working in a team-oriented environment and deliver/receive honest feedback • Thorough knowledge of business policies and human resource practices • Excellent written/oral communication and interpersonal skills • Strong decision-making ability • Ability to build strong partnerships with all internal customers, both locally and in our corporate and center-based locations • Integrity and ability to maintain confidentiality and personal credibility • Ability to tackle complex issues and develop innovative, practical solutions • Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers • Understanding how information impacts the operating company and how data will be used to support operating company decisions • Action and detail oriented; able to prioritize while handling multiple tasks   Qualifications • 1 + years’ experience in a customer service related position • Associates degree or two years of applicable experience in customer service         aerotekfsg
Job ID
2021-8982
Category
Administrative & Clerical
Location : Location
US-FL-Pensacola
Requisition Post Information* : Posted Date 2 weeks ago(4/30/2021 8:56 AM)
Aerotek has an immediate internal opening for an Administrative Assistant at our Overland Park, KS office. The duration of this contract is open ended and will be re-evaluated based on performance and business need.   Compensation: $16.50 per hour + monthly bonuses    Job Summary The Administrative Assistant/ Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners (both in the field office and corporate or center). This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.   Key Responsibilities  Contractor and Client Onboarding • Support candidate onboarding process, including I-9 form review and completion and validating I-9 documentation, providing assistance with pre-employment paperwork completion, distributing PPE and other assets as needed • Support client onboarding process, including driving AT&E utilization • Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expired compliance)   Lifecycle Management • Serve as contact for contractor questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution • Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc.   Operational Support Activities • Provide outstanding front office customer service (telephone and reception area) • Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory   Competencies   • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide follow up • Capability of working in a team-oriented environment and deliver/receive honest feedback • Thorough knowledge of business policies and human resource practices • Excellent written/oral communication and interpersonal skills • Strong decision-making ability • Ability to build strong partnerships with all internal customers, both locally and in our corporate and center-based locations • Integrity and ability to maintain confidentiality and personal credibility • Ability to tackle complex issues and develop innovative, practical solutions • Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers • Understanding how information impacts the operating company and how data will be used to support operating company decisions • Action and detail oriented; able to prioritize while handling multiple tasks     Qualifications • 1 + years’ experience in a customer service related position • Two years of applicable experience in customer service   Personal Attributes   Team player • Tactful and diplomatic • Self-starter/initiator • Critical thinker • Seeks growth and self-improvement • Flexible • Resilient/composed • Self-aware   aerotekfsg  
Job ID
2021-8976
Category
Administrative & Clerical
Location : Location
US-KS-Overland Park
Requisition Post Information* : Posted Date 2 weeks ago(5/5/2021 4:25 PM)
Job Summary: Reporting directly to the Delivery Coordinator Manager, the Delivery Coordinator is responsible for ensuring contract employees receives world-class customer service through acting as a corporate liaison. The Delivery Coordinator will be required to spend a percentage of time sitting at the client site(s).   Essential Functions: • Liaison between field office, client and contractors working with respective accounts • Act as main point of contact for onsite contractor employees which could include multiple client sites • Partner with Field Support and Human Resources to ensure compliance. (ie: payroll or employee relations) • Coordinate weekly contract employee touchpoints • Utilize Reporting Dashboard in an effort to demonstrate consistency amongst our contract employees and business needs. • Manage performance review process for contract employees while seeking feedback from client manager • Travel to client site(s) and engage contract employee and client contacts. When appropriate partner with Recruiters on these site visits. • Responsible for delivering any communication to contract employees that comes from the MSP • Manage contract employee compensation. Annual collect information to discuss with Account Manager (performance feedback, bill rate, current pay rate, burden, spread amount, contractors expectation of increase) and making a recommendation as to what action should be taken • Attend triangle meeting with field partners to ensure understanding of current openings and client updates • Promote the Voice of the Customer Survey, as well as meet with contract employees to discuss feedback   Supervisory or Management Responsibilities: • N/A   Minimum Education/Experience/Abilities/Skills: • High School diploma or equivalent • 1 – 2 years’ related work experience • Customer service focus • Ability to prioritize, organize, problem solve and meet deadlines and goals • Ability to communicate effectively and provide proper follow up   aerotekfsg
Job ID
2021-8947
Category
Customer Service & Call Center
Location : Location
US-CA-Rancho Cordova
Requisition Post Information* : Posted Date 1 month ago(4/6/2021 10:43 AM)
Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-8797
Category
Administrative & Clerical
Location : Location
US-TN-Chattanooga
Requisition Post Information* : Posted Date 2 months ago(4/1/2021 9:56 AM)
Aerotek has an immediate opening for a Contract Customer Support Associate in the Rockord, IL office. This contract will be re-evaluated based on performance and business need.   Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-8769
Category
Human Resources
Location : Location
US-IL-Rockford
Requisition Post Information* : Posted Date 2 weeks ago(4/30/2021 8:56 AM)
Aerotek has an immediate opening for a Contract Customer Support Associate in the Ann Arbor, MI office. This contract is estimated to be 5-6 months.    Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support. Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues. * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner. * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations. * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program. * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities. Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up.     aerotekfsg
Job ID
2021-8768
Category
Human Resources
Location : Location
US-MI-Ann Arbor
Requisition Post Information* : Posted Date 2 months ago(3/11/2021 3:20 PM)
Why Aerotek? Aerotek is a part of Allegis Group, the #1 Staffing Agency in the United States.  We are a privately held organization with 250+ offices nationwide, and work with 95% of the Fortune 500 companies.   Working at Aerotek and why you will love it… We are a team of driven people who push ourselves and those around us to develop personally and professionally. To ensure your success, you will take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others.     Job Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support.  Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams receive superior human resource, payroll and benefits support. The CSA is also the primary liaison with the corporate office regarding all accounting related issues. Specific responsibilities include: * Ensuring front office customer service (telephone and reception desk). * Completing internal payroll. * Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and AHCS. * Time and Audit Billing report audit. * Managing the distribution and explanation of expected and actual commission numbers. * Resolution of all spread and commission related issues.  * Ensuring timecards for AHCS exception accounts are submitted to corporate associate in a timely manner.  * Managing the Unemployment Process including claims and hearings. * Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations.  * Managing the processing of payroll (sort, stuff and mail). * Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) * Managing all filing. * Ensuring an adequate supply of Pre Employment Packets are on hand. * Completing pre employment paperwork with contractors. * Managing contractor and internal benefits program.  * Ensuring the accurate and timely entry of starts and finishes in PeopleSoft. * Audit of New Starts reports. * Managing the HR folder process. * Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring adequate levels of administrative and galley supplies. * Managing P Card account. Supervisory Responsibilities To ensure that the highest level of customer service is provide to our internal and external customer and employees. The CSA must carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws.  Qualifications To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below must be met to perform the essential job duties and responsibilities.  Education and/or Experience BA/BS degree in Human Resources, Business, and Accounting preferred. 2 + years experience in a customer service related position. Ability to priorities, organize, problem solve and meet deadlines and goals. Ability to communication effectively and provide proper follow up. **This is a long term contract position internally, expected to last up to a year but could be extended based on business needs.**   aerotekfsg GK
Job ID
2021-8574
Category
Human Resources
Location : Location
US-IN-Indianapolis

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